**CHRISTMAS UPDATE**
Our last date for collections is Monday 20th December 2021. We will be back welcoming collections as of Wednesday 5th January 2022.

Our last date for delivery is dispatch Monday 20th December 2021. We will be back dispatching Wednesday 5th January.

Merry Christmas x


Lead Times

Betsy’s Raw Food offers next day delivery on all orders placed Monday – Friday before 12, noon. Any orders Friday after 12, Saturday or Sunday, will be packed over the weekend and dispatched Monday for a Tuesday Delivery.

 

Delivery Costs

Please note: we cannot send less than 6kg of frozen food. If you have ordered this amount, we will cancel and refund your order. The food will defrost upon arrival.

6kg - 10kg =    £7.95
10.1 - 18kg =   £8.95
18.1 - 36kg =   £16.95
36.1 - 50kg =   £24.95
50.1kg+ =        Free Delivery

** Important **
Our courier has put a statement out (WC 20th Oct 2021) to say 'leave safe' instructions will no longer be accepted on consignments. Therefore, please could all customers provide an email address that we can pass onto the courier so they can send you delivery updates. Please also list in the 'notes' section where to specifically leave the parcel if you are not home, as this will be accepted. The courier will now be taking goods back to the depot if no 'safe place' has been given, so if you miss your delivery you may need to collect it directly if you do not provide us with sufficient information. 

Are you collecting?

We have recently changed our process for collections, so please take the time to read this carefully:

• When ordering, please ensure you select 'local pickup' for the delivery method. This then allows us to mark your order as 'ready for collection'. It may default to a standard method, so please double check and ensure 'local pickup' is selected.
• Generally, orders are ready for collection the next day, however if you need your order urgently, please contact the team via the Facebook Page or by calling.
• Orders can be collected Monday to Friday between 10am and 2pm. Or on a Saturday between 9.30am - 12 noon. Please note, we cannot currently work around these hours, so if you cannot collect between these allocated times, please choose a delivery method.
• All collections receive discount, so make sure you add your code!